Have questions about our image upscaling service? Need technical support? We're here to help!
support@sotaimg.com
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Monday - Friday: 9:00 AM - 6:00 PM (EST)
Saturday: 10:00 AM - 4:00 PM (EST)
Sunday: Closed
Processing time depends on image size and server load. Most images are processed within 1-3 minutes.
We support JPEG, PNG, and WebP formats. Images should be between 64x64 and 1024x1024 pixels.
You can purchase additional credits through our pricing page. We offer various packages to suit your needs.
Yes, we offer refunds according to our refund policy. Please review our Terms of Service for details.