1. Information We Collect
We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.
Account Information
- Email address
- Password (encrypted)
- Account preferences and settings
Service Usage Information
- Images you upload for processing
- Processing results and metadata
- Usage patterns and service interactions
Payment Information
- Credit card information (processed securely by Stripe)
- Billing address and transaction history
- Subscription plan details
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process your image upscaling requests
- Manage your account and subscriptions
- Send you service-related communications
- Improve our AI algorithms and service quality
- Comply with legal obligations
3. Image Processing and Storage
When you upload images to our service:
- Images are processed using our AI algorithms
- Processed images are temporarily stored based on your subscription plan
- We may use anonymized image data to improve our AI models
- Images are automatically deleted after the retention period
Important: We do not claim ownership of your images. You retain all rights to your original and processed images.
4. Data Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties, except:
- With your explicit consent
- To service providers who assist in operating our service (e.g., Stripe for payments)
- To comply with legal requirements or protect our rights
- In connection with a business transfer or merger
5. Data Security
We implement appropriate security measures to protect your information:
- Encryption of data in transit and at rest
- Secure authentication and access controls
- Regular security audits and monitoring
- Compliance with industry security standards
6. Data Retention
We retain your information as follows:
- Account information: Until you delete your account
- Processed images: According to your subscription plan (10 minutes to 7 days)
- Payment information: As required by law and for accounting purposes
- Usage logs: For service improvement and security (anonymized where possible)
7. Your Rights and Choices
You have the right to:
- Access and update your account information
- Delete your account and associated data
- Opt out of marketing communications
- Request data portability
- Object to certain data processing activities
8. Cookies and Tracking
We use cookies and similar technologies to:
- Maintain your login session
- Remember your preferences
- Analyze service usage and performance
- Provide personalized content
You can control cookie settings through your browser preferences.
9. Third-Party Services
Our service integrates with third-party services:
- Stripe: Payment processing and billing
- Firebase: Authentication and data storage
- Cloudflare: Content delivery and security
These services have their own privacy policies and data handling practices.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during such transfers.
11. Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the effective date.
13. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us through our support channels.
14. Effective Date
This Privacy Policy is effective as of January 1, 2024.